Got questions? We have answers. Browse our most frequently asked questions.
Can I take these gummies if I am not in menopause? Absolutely! Our gummies are designed to provide symptom support relief for both perimenopause and menopause. They can be beneficial for anyone experiencing hormonal imbalances or relateds symptoms.
Do these gummies contain psilocybin? No, our gummies do not contain psilocybin or any other hallucinogenic substances. They are made with functional mushrooms, adaptogens, and plant-based ingredients known for their supportive properties during perimenopause and menopause.
How do these gummies help with perimenopause and menopause symptoms? Our gummies are formulated with functional mushrooms, adaptogens, and plant-based ingredients known to support hormone balance, reduce hot flashes, improve mood, alleviate night sweats, boost energy levels, and enhance overall well-being during perimenopause and menopause.
Are these gummies safe to use alongside other medications? While our gummies are made with natural ingredients, it is always advisable to consult with our healthcare provider if you are taking any medications or have specific health concerns. They can provide personalized guidance based on your individual needs.
How long does it take for the gummies to show results? The timeframe for experiencing results may vary from person to person. Some individuals may notice improvements within a few weeks, while others may require longer. Consistency is key, so we recommend taking the gummies as directed for a sustained period to maximize their benefits.
Can I take these gummies if I have dietary restrictions? Our gummies are vegan, gluten-free, and free from major allergens such as dairy, soy, and nuts. However, it is always recommended to carefully review the ingredient list and consult with your healthcare provider if you have any specific dietary concerns.
How many gummies should I take per day? The recommended dosage is mentioned on the product packaging. It’s important to stay consistent.
Are there any side effects associated with these gummies? Our gummies are made with natural ingredients and are generally well-tolerated. If you have any concerns, discontinue use and consult with your healthcare provider.
Are these gummies FDA approved? The FDA does not specifically approve dietary supplements like our gummies. However, our products are manufactured in FDA-registered facilities that follow strict quality control guidelines to ensure safety and efficacy.
Do you ship internationally? Not yet, but we hope to soon.
What is an adaptogen? Adaptogens are natural substances, often herbs or mushrooms, that help the body adapt to stressors and promote balance. They are known for their ability to support the body's resistance to physical, mental, and emotional stress, while promoting overall well-being.
What is a nootropic? Nootropics, also known as cognitive enhancers or “smart drugs”, are substances that can enhance cognitive functions such as memory, focus, creativity, and motivation. They are often used to support brain health and improve mental performance.
Can these gummies help with sleep disturbances? Yes, some of the ingredients in our gummies are known for their potential to support sleep quality and reduce disturbances. However, the effectiveness may vary from person to person. If you specifically struggle with sleep issues, we recommend consulting with your healthcare provider for personalized advice.
Are these gummies tested for quality and safety? Yes, we prioritize quality and safety. Our products undergo rigorous testing to ensure they meet the highest standards for purity, potency, and safety. We work with reputable third-party laboratories to conduct independent testing and verify the quality of our gummies.
Can I take these gummies alongside hormone replacement therapy (HRT)? Our gummies are made with natural ingredients, and supportive while on HRT. Your healthcare provider can provide personalized advice based on your individual health needs and medications.
Do these gummies have any known interactions with other medications? While our gummies are made with natural ingredients, it is recommended to consult with your healthcare provider or pharmacist to ensure there are no contraindications or known interactions with any medications you are currently taking.
How long does shipping take? Shipping times may vary depending on your location. Typically,domestic orders within the United States arrive within 3- 7 business days. International shipping times may vary and can take anywhere from 7-21 business days.
Do you offer free shipping? Yes, we offer free shipping on orders over $100.
Can I return the product if I'm not satisfied? We offer a satisfaction guarantee. If you are not completely satisfied with your purchase, please contact our customer service within a specified timeframe for further assistance and possible returns or refunds.
Are these gummies tested for heavy metals and contaminants? Yes, we conduct thorough testing on our products to ensure they meet strict quality and safety standards. Our testing includes screening for heavy metals, contaminants, and other impurities to ensure the purity and safety of our gummies.
Can I subscribe for regular deliveries? Yes, we offer a subscription service that allows you to receive regular deliveries of our gummies. By subscribing, you can enjoy the convenience of automatic shipments and may also receive exclusive discounts or benefits.
Can I track my order? Yes, once your order is processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
Do you offer wholesale or bulk purchasing options? Yes, we offer wholesale and bulk purchasing options for businesses or individuals interested in reselling or stocking our products. Please reach out to our wholesale team for more information and pricing details – firstname.lastname@example.org
Are your gummies made in the USA? Yes, our gummies are proudly made in the USA. We have carefully selected manufacturing partners that adhere to strict quality control standards and regulations.
Can I find your gummies in local stores? Our gummies are primarily available for purchase through our website. However, we are continuously exploring partnerships with retail locations. Please check our website or contact our customer service for the latest information on retail availability.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. We define “personal identification information” to be individually identifiable information that would allow us to determine the actual identity of, and contact, a specific living person. Personal identification information includes your name, email address, mailing address, phone number, credit card information, and social security number. We will collect personal identification information from Users only if they voluntarily submit such information to us or grant a third party the right to give us this information. Users can always refuse to give us personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information includes the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information, and your browsing history, pages visited and other information we collect while you use the Site. It also includes information such as your gender, age, birth date, IP address, location data, zip code and other demographic information when not combined with personal identification information.
How We Collect Information
We collect information from you directly or from third parties who you gave permission to share it with us.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of our Site. We also may include web beacons in advertisements or email messages to determine whether messages have been opened. You may learn more about internet tracking technologies on the Federal Trade Commission’s website at https://www.consumer.ftc.gov/articles/0042-online-tracking .
How we use collected information
We may collect and use Users’ non-personal identifiable information for any purpose and to the extent allowed by law, and for all the purposes for which we use personal identifiable information as follows. We may collect and use personal identification information to operate, improve and create the products and services we offer, including for the following purposes:
- To improve customer service. Information you provide helps us respond to your customer service requests and support needs more efficiently.
- To personalize user experience. We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To process payments . We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To run a promotion, contest, survey or other Site feature. To send Users information they agreed to receive about topics we think will be of interest to them.
- To send periodic emails. We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Sharing Your Information With Third Parties
Sharing Personal Identifiable Information
We will not share your personal identifiable information with a third party without your consent, except in the following circumstances:
- When required by law (for example, a court order, subpoena, or law enforcement investigation) or to otherwise comply with civil or criminal legal process.
- With a third-party purchaser or seller (including professional advisors) in connection with a corporate event such as a merger, business acquisition or insolvency situation.
- When we use a third-party vendor in connection with the operation and maintenance of our Site and the vendor agrees to keep your information confidential and only use your such information to provide the services we engaged it to perform. These services may include providing customer service, performing business and sales analysis, ad tracking and analytics, member screenings, supporting our website or app functionality, and supporting other features offered through our site.
- When we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Sharing Non-Personal Identifiable Information
We may share your non-personal identifiable information third parties to the extent allowed by law, including sharing it with third parties for marketing, advertising and analytical purposes or research.
Sharing Non-Human Readable Data.
We may use and share personal identifiable information and non-personal identifiable information in hashed, non-human readable form. We may also share this information with third parties to develop and deliver targeted advertising on our Platform and to analyze and report on advertising you see. We may combine this information with additional Personal Information or Non-Personal Information in hashed, non-human readable form collected from other sources. We treat Personal Information that has been anonymized, or included in hashed, non-human readable form, as Non-Personal Information.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclose to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal identifiable information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with our Site, you have the right to request removal of unwanted data that you publicly post on our Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. Please be aware that the data may not be completely or comprehensively removed from our systems.
Shipping, Orders, and Returns Policy
How do I cancel or manage the frequency of my subscription?
Log into your account and click on Subscriptions. Here you can manage your subscription frequency, skip an upcoming order, pause orders, or cancel your subscription.
How do I return or exchange an item?
If you are dissatisfied for any reason with your order from Micropause we will gladly make an exchange or refund your money on unused or unopened items within 30 days of when your product was delivered. Please email hello@takemicropause to request an exchange or return and to request a shipping label and estimated shipping fee. We will promptly reship or refund your credit card.
When will the credit appear on my credit card?
If you are returning products, a refund credit will be applied to your credit card within 2 business days upon receipt of the returned products. If you are not returning products, the credit will be applied to your credit card within 2 business days after your request is approved by our Customer Service Department. However, it may take up to 10 business days for the credit to appear on your credit card.
How long does it take to process a return?
Once a return is received, it should be processed within 2 business days.
Do you pay for return shipping?
We do not pay for return shipping. You will be charged shipping fees.
Do you ship outside to the U.S.A?
We currently ship only to the U.S.A. but other markets coming soon.
How are shipping costs determined?
National shipping rates are calculated by the shipping provider based on package weight and zip code/destination. Micropause, LLC has no control over these fees and they will be billed upon delivery. Please contact your local customs office to determine fees ahead of time.
What do I do if I need my package by a specific date?
If you need a specific delivery date, we recommend choosing Express 3 Day shipping (if available). Please note that Express Shipping will still require handling time.
When will I get my package?
We are a small, indie company and always work our hardest to deliver the best service possible. Our orders are processed within 2-5 business days. From there, you can choose the shipping option that works best for you:
- Standard Ground Shipping - Approximately 5-10 business days
- Express 3 Day - Approximately 1-3 business days
Orders placed after 10 am PST on Fridays, on Saturdays and on Sundays will be processed 2-4 business days from the following Monday. Orders are not shipped on weekends nor national holidays.
If for any reason, the shipping is delayed more than a week or the product is out of stock, we will contact you via email.
How will I know when my order has shipped?
You will receive an email with tracking information when your label is printed. Once your order ships, you will receive a shipping confirmation email with tracking information. We do not require signatures upon receipt, and we are not responsible for lost or stolen packages. Please allow 24 hours for the shipping provider to update any information on your tracking.
For questions about your package, email us at hello@takemicropause with your inquiry and we will respond to you as soon as we can.